First Buy Foods ([EDIT: data controller name and address]) respects your privacy. This policy explains what we collect and why.
What data we collect
- Name, phone number and email address
- Delivery address and postcode
- Order details, allergy and dietary notes
- Messages you send us via WhatsApp, Instagram or our forms
- Payment confirmations from Stripe or PayPal (we never receive your full card number)
How we use it
To prepare, deliver and confirm your order, handle allergen requirements safely, reply to enquiries and, with your consent, send occasional offers. Our lawful bases are performing our contract with you, our legitimate interest in running the business, and your consent where we ask for it. Allergy information is used only to prepare your food safely. We keep data for [EDIT: retention period, e.g. 6 years for order and tax records].
Who we share it with
Only providers needed to run our service, such as Stripe and PayPal (payments), WhatsApp / Meta (if you message us), our website host [EDIT: hosting company] and [EDIT: delivery partner, if any]. We never sell your data.
Cookies
We use essential cookies to remember your cart, keep checkout secure and remember your cookie choice. Our payment providers may set their own essential cookies to prevent fraud. Optional analytics cookies are used only if you accept them. [EDIT: list any analytics or marketing tools you add]
Your UK GDPR rights
- Access a copy of your data
- Correct or delete your data
- Object to or restrict processing
- Withdraw consent at any time
- Complain to the Information Commissioner’s Office (ico.org.uk)
Contact
WhatsApp +44 7917 550511 ยท [EDIT: email address]